If you can't login, check to make sure that your "caps lock" key is off. Your username and password are CaSe SeNsItIvE. If you still cannot login, you can request to reset your password or contact us.

If you are aboslutely sure that you want to delete your account, you can do so here. Please note that your account will be permanently deleted and irrecoverable!

You can update your email address on the My Account page.

To report an error or problem with the site, you can contact us here.

You can change this setting by going into your Account settings and choosing the right option from the dropdown "Account Type".

Note that this may change affect your profile information and you may have to re-enter the information again.

To update your profile, you must visit the Edit Profile page. You can move through the different parts of your profile by clicking the tabs at the top of the page.

First, make sure that it is a .jpg, .gif, or .png. If you have established that it is the right file type. Check to make sure that the size of your photo is less than 1600px wide.The optimum size is 800 x 600.

Right next to your profile page title there is a link 'Edit Page'. Simply click this and a shadowbox with your preferred page layouts appears. Select the page layout you like and click on 'save' at the bottom of the box.

Right above the title of the page, there is a link 'Edit Page'> Click on that link to open up a subnavigation at the very top of the website. From here, you can select the layout option you want for your homepage.

From your new homepage layout, you can quickly change around the information on the page, so that you can view the most important information to you at the top by simply rearranging the order.
To do this, click on the 'Quick Design' link at the top right under the navigation. This will close up the plugins with information so that you only see the header bars.
Drop and drag the bars to place them in the order that you want them to be in.
Once you are done with that, click on 'View Page' to get back to the homepage. Now it should refect the order changes that you performed.

You can modify the amount of notifications that you are receiving by clicking on the 'Preference' link that is located to the right and on top of the news feed box.

This opens a box that allows you to dictate what activities you want to be privy to.
NOTE: The more you have selected, the longer your newsfeed will be.

If someone is bothering or harassing you, blocking them is usually the best solution. Visit the Account Settings page to learn how to block people. If someone continues to harass you despite your efforts, you can report them here.

You can report spam, pornography, or any other inappropriate content here, or by clicking the "Report" link on the page containing the content you wish to report.

Absolutely. We do not share any personally identifying information about you to any third party. You can view our full policy on privacy here.

You can make your profile as private as you like by visiting the Account Privacy page. You can adjust the level of privacy there.

You can block people by adding their username to your blocked users list. Visit the Account Settings page to learn more about how to block people.

Your subscription, depending on the terms you originally signed up with, comes out of either your PayPal account or your credit card monthly. The re-occuring payment is for the upcoming month of activity.

The payment will come out of the account on the same date every month. So for example, you signed up on Jan 15, your next subscription will come out on Feb 15.

You will continue to have uninterrupted service with PetPlace Central and will receive a notification that your payment was processed.

The pricing is as follows:

Pet User - $7.95/month or annual option of $79.99

Business - $15.95/month or annual option of $99.00

Yes. PetPlace Central uses PayPal for all transactions. You are covered by their comprehensive program that helps prevent fraud.

Click on the 'My Applications' option from the dropdown menu under 'My Apps'. This will open a page that has several tabs. Select 'Browse applications'.This gives you the full list of applications that you can add to customize your homepage.
To add simply click on the name of the app or the icon. This will take you to the page that gives you more information. To the right there is a button to add the application. Clicking on that will automatically add your selected app to your homepage.
To remove the application, simply go back to detailed page of the applcation you'd like to remove and click on the remove application or the easiest way is to remove the app from your 'My applications' page.

Click on the 'My Applications' option from the dropdown menu under 'My Apps'.
To remove the application, simply click on the 'remove' option next to the application that you would like to have removed.

You only have to put your username in, not your full email.
I.E. for 'petplacecentral@gmail.com', just put in 'petplacecentral'. Then add your password.

First, you must add the application to your profile.Simply go to the 'My Apps' dropdown and select 'My Applications'. From here click on the 'browse applications' tab. Scroll down the list until you find the app "Virtual Gifts'.Click on either the name or the icon and it will take you to the page that you can select the add the app to your profile page.
Now that you have added the application. Go back to your profile page. There you will now see a tab called 'gifts'. Clicking on this will show gifts you have received and gifts you have given. At the bottom, there is a link to 'send a friend a gift'. Once you click on that it will take you to a page with all the available gifts within several categories. Choose one and send it to a friend!
You can choose to send a public gift or make it completely anonymous. It's up to you!

You need to make sure that you have the virtual gift app on your profile before you can view your gift.
Simply go to the 'My Apps' dropdown and select 'My Applications'. From here click on the 'browse applications' tab. Scroll down the list until you find the app "Virtual Gifts'.Click on either the name or the icon and it will take you to the page that you can select the add the app to your profile page.
Now that you have added the application. Go back to your profile page. There you will now see a tab called 'gifts'. Clicking on this will show gifts you have received and gifts you have given.

You only need to enter your username. Be sure that you are not filling in a full email and that your password is correct.

You can earn points doing various activities on the site, like referring friends, uploading your profile photo, creating groups, etc. You can also earn points by participating in our offers.

The following table lists activities and points awarded. Activities can have accumulation limits which are reset after "Reset Period"

Activity	Points	Maximum	Reset period
Invite Friends (for each invited friend)	10	Unlimited	Never
Refer friends (actual signup)	100	Unlimited	Never
Signup Bonus for the first 1000 sign ups	500	Unlimited	Never
Add a friend	10	10	1 day(s)
Comment on someone's profile	5	100	1 day(s)
Upload profile photo	100	200	1 day(s)
Edit / Update profile	10	100	1 day(s)
Update status	1	50	1 day(s)
Login to site (requires logout)	1	10	1 day(s)
Upload an album	100	1000	1 day(s)
Upload new photo / media to album	10	1000	1 day(s)
Comment on photo / media	5	100	1 day(s)
Getting Tagged in a Photo	50	1000	1 day(s)
Post a blog	10	100	1 day(s)
Comment on Blog	5	50	1 day(s)
Create new event	100	500	1 day(s)
RSVP to Event	10	20	1 day(s)
Comment on event	2	20	1 day(s)
Comment on event photo	2	20	1 day(s)
Create a poll	25	50	1 day(s)
Participate in poll	10	50	1 day(s)
Commenting on a Poll	2	25	1 day(s)
Create new group	100	500	1 day(s)
Join a group	50	200	1 day(s)
Comment on group	2	50	1 day(s)
Comment on group photo	2	50	1 day(s)
newbusiness	100	1000	1 day(s)
app_virtualgifts_give	5	100	1 day(s)
grouptopic	10	100	1 day(s)
newgroupmedia	2	50	1 day(s)
businesscomment	2	50	1 day(s)
newbusinessmedia	5	50	1 day(s)
rss_google_rss_readitem	1	50	1 day(s)
app_virtualgifts_secretgive	2	50	1 day(s)
installapp	10	100	1 day(s)
editlisting	1	10	1 day(s)
grouppost	10	100	1 day(s)
businessmediacomment	5	100	1 day(s)

Here is the User Level points ranking:

0 - 499 = Rookie

500 = Apprentice

2,000 = Expert

10,000 = Master

25,000 = Champion

50,000 = Grand Champion

Each level up will receive a special prize, plus 'Top User' recognition on your profile. We'll announce what the prizes will be shortly so stay posted!

The 'total points earned' is your running total of points you have accumulated since you first signed up with PetPlace Central. This number is consistant and not reduced while you are purchasing items.

Check out our points shop where you can find various ways to spend your points.
You can start by sending your friend a gift!

Unfortunately, there is no cash out for the points you have earned if you close your account.

You do have the option of gifting those points to another active member or going on a gifting spree before you go.